顧客の助け

  1. Pay with Credit/Debit Card

The available credit/debit card options are listed below.

This transaction is strongly secured and encrypted by Stripe.

Please note that our store does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.

You also use Apple Pay if you are using Apple devices.

  1. Pay with Paypal

When placing an order with PayPal, you will be redirected to the PayPal payment page where you can confirm your payment by logging in with your PayPal username and password.

You may still check out even without a PayPal account. To do so, please click “Pay with Debit/Credit Card” in the PayPal payment page and you will be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.

We accept payments in the form of Visa, MasterCard, Discover and PayPal only. We will not accept any other forms of payment other than those listed above. All sensitive information sent between your computer and PayPal systems is automatically encrypted, ensuring your information is kept private.

所要時間

プリントオンデマンドの会社ですので、是非お立ち寄りください。加工時間3~5営業日製品の種類や注文前の現在のボリュームに応じて出荷します。 それは私達のmicrofiberポリエステル 羊が私達をウールにあなたに合うすばらしい注文のプロダクトを作り出すために時間がかかります

休日や週末のご注文は、次の営業日で承っております。

在庫状況に応じて、異なる日付で複数のアイテムを注文する配送をすることができますのでご注意ください。

標準的な船積み

順序のための船積みの時間:

  • 通常、アメリカへ荷物を届けるには5〜15営業日かかります。
  • 他国のお客さまは、15~20営業日の発送をお願いいたします。

You can create an account when placing an order, and also directly on the ‘my account’ page.

To change your shipping address please contact us as soon as possible and we will help you to make sure you will receive your order at the correct address.

As soon as your order has shipped out, you will receive a confirmation email with your tracking number.

決済カードによる決済はすべてペイパルで処理され、世界で最も安全な決済プラットフォームの1つです。 ご購入のお支払いはPayPalにて承っております。

コンピュータとペイパルシステム間で送信されるすべての機密情報は、自動的に暗号化され、あなたの情報は秘密保持されます。

Customs fees depend on the laws of your country. Our experience is that In the majority of cases you are not required to pay any customs fees. We mark all our orders as low-value gifts. Moreover, we send larger orders in separate packages to avoid such charges.

YES. No matter where you live, we ship our products all over the world.

複数の異なる項目を注文した場合は、個別に送信できます。

We recommend you to track your package with USPS if you are in the US, or 17TRACK for the other countries.

Track with USPS

Track with 17TRACK

Note: Generally, after the sender ships your package, it will be processed by the carrier, then they scan and enter the tracking information. There might be a delay between these scanning events and tracking availability in their system. Usually, it takes 5-10 days for processing and it takes sometimes longer depending on how fast the postal services are processing shipments, therefore the tracking information may not appear online immediately.

通常、送信者があなたのパッケージを出荷した後、それはキャリアによって処理されます、そしてそれらは追跡情報をスキャンし、入れます。 これらのスキャンイベントとシステムの可用性を追跡する遅延があります。 通常、処理には5〜10日かかります。郵便サービスが出荷を処理する速度に応じて時間がかかるため、追跡情報はすぐにオンラインで表示されない場合がありますので、もう一度追跡してください。

  • キャリアはパッケージをまだ受け入れていません。
  • キャリアは、パッケージの追跡情報をスキャンし、入力していません。
  • 追跡番号が間違っているか、無効です。
  • アイテムは、もうしばらく前に投稿されました, 情報は利用できません.

We really apologize that your item was not delivered to you. As much as we would like to have all the items be shipped smoothly, we really do not have control over other possible reasons/factors why an item did not arrive in one’s mailbox. What we can recommend is that you can check with neighbors to see if they possibly have the package or check your local post office.

Most customers who have the same situation as you have found their item either with their neighbor or at the local post office. All domestic delivery issues become the responsibility of the local postal service once it’s been shipped. You may contact them directly.

Please make sure that you have entered your correct and complete shipping details when you ordered. We will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.

Item was attempted for delivery but failed, this may due to several reasons. Please contact the carrier for clarification. Please be informed that we will NOT be held responsible for packages that have failed to deliver due to:

  • Item refused by the addressee
  • Incorrect / Illegible / Incomplete address
  • Expired Retention Period – in some countries, receivers are advised to claim their packages in the local post office. If left unclaimed, the parcel will be sent back to our warehouse.
  • Addressee Absence – Addressee not available at the time of delivery
  • Customs Policies, Rules, and Regulations

If you haven’t received your package, we’d advise you to contact your local post office to arrange a re-delivery or collect your item right away. Generally, the carrier has collection deadline, we’d advise you pick up your package at once, or it might be returned to our warehouse.

If this happens, we will have to wait to see if the package gets returned back to us.

お問い合わせをお待ちしております。 メールでの返信は、受信した順番で対応し、できるだけ迅速にメールに返信します。

Due to the production method we use for all of our products, we cannot accept returns unless the item is proven damaged/defective.

Our policy lasts 7 days. If 7 days have gone by since you received your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

お客様がお受け取りいただいた商品が誤りや不具合が生じた場合は、速やかに当社までご連絡頂き、お名前、注文番号、問題の簡単な説明をさせていただきます。

アイテムを別々の小包に送る場合がありますので、メールのチェックをお願い致します。

アイテムが見つからない場合は、注文番号、出荷ラベルを示すパッケージの欠落したアイテムの製品タイトルと写真にご連絡ください。

You must report any problem related to your order before 7 days after your order has been delivered. If a claim is not submitted within the pre-required time, unfortunately, there’s nothing we can do to help you.

Please contact us as soon as possible and we will help you to make sure you will receive your order at the correct address.Kindly provide us with your full name and order number.

If your order hasn’t been processed yet, we will help you to change the items you wish to replace.

Cancellation of an order is possible as long as the order hasn’t been shipped yet. A cancellation fee of 10% is charged to a customer who wants to cancel their order.  Cancellation of an order is not possible for orders that have already been shipped.

製品のイメージは、イラストのみで、実際の商品と異なる場合がありますので、ご注意ください。 モニターの違いにより、製品の色がサイトに表示されているものと異なる場合があります。 ほとんどの製品画像は、REAL製品の写真ではなく、テンプレートやモックアップではなく、私たちのデザインを紹介しています。 ご期待ください。